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What invoice statuses can be viewed on MyInvoice?

View the list of supported agencies to determine which Agencies’ invoice status can be viewed using MyInvoice.

There are certain invoices shown as ‘Status Available on MyInvoice which cannot be viewed via MyInvoice.

For example:

  • Building maintenance and facilities management invoices for the Department for Planning, Transport and Infrastructure
  • Property maintenance, council and water rates invoices for the South Australian Housing Trust
  • Workcover and workers compensation invoices for all Government Agencies.

The status of Credit Notes cannot be viewed via MyInvoice.

If you require further assistance, please contact Accounts Payable.

Why can’t I see my invoice(s) in the search results?

Reasons the status of your invoice cannot be viewed on the MyInvoice search function include:

  • You may have sent the invoice to a Government Agency directly in the first instance and they have not forwarded the invoice to Shared Services SA for processing yet
  • Your invoice relates to goods and services provided to a Government Agency (as defined in the list of supported agencies) that cannot be viewed via the MyInvoice search function
  • Your invoice may not have been scanned into the electronic procurement system as yet. Allow 5 business days from sending your invoice for this to occur.
Who do I contact if the status of my invoice is not available via this website?

Please contact Shared Services SA for Government Agencies identified as ‘Invoice Enquiries to Shared Services SA’ in the list of supported agencies.  Contact Accounts Payable.

Please contact the Government Agency directly if shown as ‘Invoice Enquiries to Agency’ or if the Government Agency is not shown on the list of supported agencies.

Contact details for each of these Government Agencies are available at sa.gov.au

What if my invoice is older than 90 days?

MyInvoice search functionality will return all invoices in progress and any invoice paid within the last 90 days. For further details on invoices paid more the 90 days ago please contact Accounts Payable.

Where can I find more information about the end to end process for invoice payment?

Please refer to the Invoice Payment Lifecycle.

What if I don’t have an ABN?

To view the status of your invoice via the MyInvoice search function you need to have an ABN. If you don’t have an ABN, you can make an invoice enquiry directly with Shared Services SA for Government Agencies shown as ‘Invoice Enquiries to Shared Services SA’ on the list of supported agencies via phone or email. Please contact Accounts Payable.

Have you received my invoice?

To confirm if Shared Services SA has received your invoice for payment, you can view the status of your invoice via the MyInvoice search function.

Alternatively, you can make an invoice enquiry directly with Shared Services SA via phone or email. Please contact Accounts Payable.

When will my invoice be paid?

The SA Government aims to pay all invoices within 30 calendar days of the date the invoice is received.

To obtain an estimate of the business days until payment, please refer to the MyInvoice search function.

Alternatively, you can make an invoice enquiry directly with Shared Services SA via phone or email. Please contact Accounts Payable.

Where can I send my invoice?

Please refer to How to Streamline Payment.

How do I remove my information from MyInvoice (Unsubscribe)

To remove the invoice payment details relating to your business ABN from the MyInvoice search results, please unsubscribe.

Will my invoice payment be reportable to the ATO at the end of financial year under Taxable Payments Annual Report (Third Party Reporting Payments)?

From 1 July 2017, government entities are required to report on total payments made wholly or partly to businesses for providing services and total grants paid to people or organisations that have an ABN. The payment of this invoice may be reportable as part of Taxable Payments Annual Report, as per legislative requirement of ATO.

For more information about your obligations, please contact your agency and/or refer to information on the ATO website.


Late Payment of Government Debts (Interest) Act 2013

These Frequently Asked Questions (FAQs) are intended as a guide to assist vendors in interpreting the Late Payment of Government Debts (Interest) Act 2013. The materials on this website regarding the Late Payment of Government Debts (Interest) Act 2013 and associated Regulations are for information purposes only. Before relying on this information, you should independently confirm its accuracy, currency and completeness.

To assist vendors with this calculation, refer to the Late Payment Interest page.

What is covered by the Late Payment of Government Debts (Interest) Act 2013?

Government Agencies are required to pay vendors within 30 calendar days of receipt of a correctly rendered invoice. Where this timeframe is not met, eligible small businesses may seek to charge interest based on the number of days late the invoice was paid (i.e. outside of the 30 day terms).

The Act only applies to designated contracts. A designated contract includes all contracts entered into between an applicable public authority (i.e. Government Agency) and a vendor for the supply of goods or services, excluding the following:

  • Where the contract makes specific provision for payment terms that are greater than 30 days
  • Where the contract makes specific provision for the payment of interest if the invoice is not paid in accordance with the terms of the contract
  • Any construction contract covered under the Building and Construction Industry Security of Payment Act 2009
  • A contract that does not have a monetary consideration
  • A contract for a class excluded from the Act as specified in the Regulations (NB:no contract classes are currently excluded).
When can a vendor claim interest for an invoice that is paid late?
  • The invoice was issued to a public authority covered by the Act (Refer Late Payment FAQ 5 for a list of public authorities covered by the Act)
  • The invoice was issued in accordance with a designated contract (Refer Late Payment FAQ 1 for the definition of a designated contract)
  • The invoice was not disputed by the applicable public authority prior to the due date (Refer Late Payment FAQ 4 for details of when it is appropriate for an invoice to be disputed)
  • The vendor who issued the invoice meets the definition of a small business (refer Late Payment FAQ 6 for the definition of a small business vendor)
  • The invoice is correctly rendered (e.g. GST compliant, correctly identifies the purchasing public authority etc.)
  • The amount of interest claimable by the vendor is greater than $20 (GST exclusive, as this transaction is GST exempt).
When is an invoice considered to be 'Disputed'?

An invoice should only be “disputed” in any of the following circumstances:

  • Where the Government Agency and the vendor disagree on an aspect of the invoice. The disagreement may be in relation to the value of the invoice, the nature of goods and or services provided (e.g. damaged goods) or whether the goods or services have been provided or received
  • If an invoice is received for goods or services that have not yet been supplied and where the date of actual supply is more than 7 days after the “Agency Received Date”.

Where an invoice has been disputed by a Government Agency before it is due, a small business may not be able to claim interest for late payment.

What is the start date of the Act?

The Act applies to invoices with an Agency Received Date on or after 17 February 2014.

 
Which Government Agencies are covered by the Act?

The Act applies to public authorities (i.e. Government Agencies) listed in a Gazette published by the Treasurer. The list of Government Agencies to which the Act currently applies can be found by on the Government Gazette, Gazette 14 (20/02/14). This list may be subject to change from time to time.

What is the definition of a Small Business?

For the purposes of the Act, a small business is any of the following:

  • A corporation incorporated under the Corporations Act 2001 (Cwth)
  • Any other body corporate established under the law of the Commonwealth or the law of any Australian State or Territory
  • A natural person whose principal place of residence is situated in Australia

where the annual turnover1 of the business did not exceed $5 million in the financial year immediately prior to a claim for interest being made.

For a business that did not exist in the previous financial year, it will be considered a small business where the turnover in the current financial is likely to be less than $5 million.

1Turnover is defined as the total ordinary income that you derive regularly or customarily in the course of carrying on your business, not from any special circumstances or unusual events.

How can an organisation prove it is a small business and therefore eligible to claim late payment interest?

Vendors must provide Shared Services SA or the applicable authority.

  1. Where the small business is registered for GST: a copy of the business’ Business Activity Statement(s) (BAS) for the preceding financial year (annual return or each of the 4 quarterly returns)
  2. Where the small business is not registered for GST: a copy of the business’ income tax return for the preceding financial year
  3. Where the small business was not operational in the previous financial year and is registered for GST: a copy of the business’ BAS for the preceding 2 quarters
  4. Where the small business was not operational in the previous financial year and is not registered for GST: a copy of the business’ income and expenditure statement (for at least a 6 month period) certified by a qualified accountant as true and correct.
How do I calculate the amount of interest that I may be entitled to claim?

The late payment interest amount must be calculated with the following formula:

I = ND x (IA x PIR) / 365

  • I is the interest payable to the small business vendor.
  • ND is equal to the number of days that make up the default period (i.e. the number of days until payment is made, after the 30 calendar day period has elapsed – commencing on the Agency Received Date).
  • IA is the invoice amount paid (excluding GST).
  • PIR is the prescribed interest rate. This is determined by using the Reserve Bank Annual Cash rate on the first day of the month in which the invoice was due (30 calendar days from Agency Received Date) plus an additional 5%.

Example for payments received by cheque

An example of how interest should be calculated using this formula for a cheque payment is as follows:

Invoice amount: $220,000 (GST inclusive)

Agency received date: 1 June 2013

Invoice due date: 30 June 2013 (30 calendar days after the Agency Received Date)

Payment Date: 15 July 2013 (15 calendar days late)2

RBA Cash Rate: 2.75% (as at 1 June 2013)

I = 15 x ($200,000 X (2.75% + 5%)) / 365

Interest payable = $636.99 (rounded to the nearest whole cent)

Example for payments received by electronic funds transfer or credit card

An example of how interest should be calculated using this formula for an electronic funds transfer or credit cards is as follows:

Invoice amount: $220,000 (GST inclusive)

Agency received date: 1 June 2013

Invoice due date: 30 June 2013 (30 calendar days after the Agency Received Date)

Payment Date: 15 July 2013 (15 calendar days late) minus 1 2

RBA Cash Rate: 2.75% (as at 1 June 2013)

I = 14 x ($200,000 X (2.75% + 5%)) / 365

Interest payable = $594.52 (rounded to the nearest whole cent)

2The number of days between the Due Date and Payment Date gives you the default period in days for cheque payments. The number of days between the Due Date and the Payment Date minus 1 gives you the default period in days for electronic payments (EFT) and credit cards.

What is the Agency Received Date?

The Agency Received Date is the date the invoice was physically received by the applicable public authority or Shared Services SA. Invoices are required to have this date recorded when they are received.

For small businesses with an ABN, the automatic interest calculator located on the Late Payment Interest page will 'auto populate' the Agency Received Date for most invoices paid within the past 90 days.

There are certain invoices for Government Agencies covered by the Act, for which the automatic late payment interest calculator cannot be used. For example:

  • Invoices paid more than 90 days in the past
  • Invoices paid by credit card
  • Building maintenance and facilities management invoices for the Department for Planning, Transport and Infrastructure
  • Property maintenance, council and water rates invoices for the South Australian Housing Trust
  • Workcover and workers compensation invoices for all Government Agencies.

In these circumstances and for small businesses without an ABN, the Agency Received Date may be obtained by contacting Accounts Payable. A manual interest calculator is available for use once you have obtained this information.

What is the Payment Date?

The payment date is:

  • For an EFT, the date that Shared Services SA sends the payment file to the bank
  • For a cheque, the date the cheque was posted
  • For a credit card payment, the day on which the payment was made using the card.

For small businesses with an ABN, the automatic interest calculator located on the Late Payment Interest page will auto populate the Payment Date for most invoices paid within the past 90 days.

There are certain invoices for Government Agencies covered by the Act, for which the automatic late payment interest calculator cannot be used. For example:

  • Invoices paid more than 90 days in the past
  • Invoices paid by credit card
  • Building maintenance and facilities management invoices for the Department for Planning, Transport and Infrastructure
  • Property maintenance, council and water rates invoices for the South Australian Housing Trust
  • Workcover and workers compensation invoices for all Government Agencies.

In these circumstances and for small businesses without an ABN, the Payment Date may be obtained by contacting Shared Services SA, Accounts Payable on (08) 8462 1304. A manual interest calculator is available for use once you have obtained this information.

How do I claim late payment interest?

Claims for late payment interest much be presented in the form of a tax invoice. The invoice must include the following details:

  • The name, address and ABN of the vendor claiming the invoice
  • The name and address of the applicable public authority and the name of the contact person (this should be the same details that appeared on the original invoice against which interest is being claimed)
  • The amount of late payment interest being claimed (NB: a claim for interest is not considered to be a taxable supply and is therefore GST exempt)
  • A description identifying that late payment interest is being sought, including details that reference the original invoice (e.g. invoice number)

Where an invoice has been paid by credit card, a copy of the credit card receipt.

Vendors must provide Shared Services SA or the applicable public authority:

  1. Where the small business is registered for GST: a copy of the business’ Business Activity Statement(s) (BAS) for the preceding financial year (annual return or each of the 4 quarterly returns)
  2. Where the small business is not registered for GST: a copy of the business’ income tax return for the preceding financial year
  3. Where the small business was not operational in the previous financial year and is registered for GST: a copy of the business’ BAS for the preceding 2 quarters
  4. Where the small business was not operational in the previous financial year and is not registered for GST: a copy of the business’ income and expenditure statement (for at least a 6 month period) certified by a qualified accountant as true and correct.

This information is required to confirm that the vendor is an eligible small business and therefore able to claim late payment interest.

Where do I send my invoice for late payment interest?

Invoices for late payment interest are to be addressed and sent to the address as per the original invoice.

Why can’t interest be claimed for amounts less than $20?

A minimum threshold of $20 has been established to ensure that the administrative cost to vendors and the Government of creating and processing invoices seeking late payment interest does not exceed the value of the interest being claimed.

Can I add multiple invoices together to reach the $20 minimum threshold?

No, interest must be claimed for each applicable invoice on an individual basis.

Why do I have to send in an invoice for my interest? Why can’t you just pay me?

The SA Government is working towards automating the payment of interest, however this will take some time to implement.

Can I claim interest if my invoice for late payment interest is not paid within 30 days?

No, further interest cannot be claimed on an invoice submitted claiming late payment interest.

What happens if there is a dispute over whether interest should be paid?

In the event that there is a dispute between a small business and a public authority as to whether interest should be paid, the small business should refer the matter to the Chief Executive of that public authority in the first instance.

Should the small business not be satisfied with the response provided by the Chief Executive of a public authority, the matter should be referred to the Small Business Commissioner. Under the Act, the Small Business Commissioner has the authority to make determinations as to whether interest should be paid to a small business vendor, based on the particular circumstances of each case.