Shared Services SA is responsible for the payment of over 103,000 public sector employees. The primary payroll system used to pay approximately 70,000 of these employees is the CHRIS Human Resource Management System (HRMS).
The existing environment was relatively complex and comprised 27 CHRIS 5 databases and 3 CHRIS 21 databases that were set up and configured in different ways by agencies before their transition to Shared Services SA.
On 3 February 2014, Cabinet approved the progression of a project (CHRIS 21 Project) to:
- Upgrade the government’s primary payroll system from CHRIS 5 to CHRIS 21 (as CHRIS 5 would no longer be supported by the vendor moving forward)
- Consolidate the 30 CHRIS databases into a new environment comprising only two (2) CHRIS 21 databases; one for SA Health and the Department for Communities and Social Inclusion (DCSI) and the second for all other in-scope agencies
- Reduce the number of different pay cycles (pay fortnight and pay days) currently in place for different groups of employees.
In addition to ensuring that the South Australian Government is operating on a contemporary and supported HRMS, the upgrade and consolidation provides a range of benefits to a number of agencies and their employees.
The CHRIS 21 Project consisted of three phases.
Phase 1 – Planning and Design Phase
Phase 1 was the initial scoping and design phase that concluded in February 2014 when Cabinet approved the progression of the project.
Phase 2 – Preparation Phase
The preparation phase of the CHRIS 21 Project included the below major activities.
- Finalisation of the standard configuration for the new CHRIS 21 environment
- Extensive testing of the new CHRIS 21 environment to ensure that the system is operating correctly (more than 10,000 individual tests were undertaken)
- Commencement of the pay cycle alignment program:
- Pay cycles were successfully aligned for approximately 300 DCSI and SACE Board employees in May 2015 (Group 1)
- Pay cycles were successfully aligned for approximately 4,800 Country Health SA employees in August 2015 (Group 2)
- Development of implementation plans for each agency impacted by the CHRIS 21 Project, including the identification of resource/cost impacts and any required changes to existing processes and systems
- Development and testing of the employee self-service solution (HR21 self-service).
Phase 3 - Implementation
Phase 3 of the project commenced in October 2015 and involved the progressive migration of each existing legacy CHRIS database (30 in total) into the new CHRIS 21 environment.
Benefits to Agencies and Employees
The CHRIS 21 upgrade provided the opportunity to significantly improve services for employees some of the benefits are outlined below:
- Improved online functionality to manage and update personal information held within CHRIS (such as addresses, emergency contact details, bank account information and certain voluntary deduction arrangements);
- More consistently timed implementation of new award or enterprise agreement provisions. For example, annual pay increments would start on the same day across all applicable employees rather than on different days over a fortnight as is the current practice;
- Opportunity to address current issues for particular employee groups on timesheets who receive base pay and penalties for a particular fortnight in two separate pays;
- Ability to display more information on payslips than is currently available; and
- Improved ability for employees to access leave balances and current/historic payslips and payment summaries from home as well as at work.
This list is designed to help employees identify the Government Agencies which were included in the scope of the CHRIS 21 Project.
Potential impacts on different employee groups within each agency, were communicated directly following consultation with Unions/employee representative bodies.
|Agency||Go Live Date||Status|
|Attorney-General's Department (including ICAC)||11 Jan 2016||Live|
|Auditor-General's Department||02 May 2016||Live|
|Country Fire Service||09 Jan 2017||Live|
|Country Health: Eyre Region||11 Jul 2016||Live|
|Country Health: Hills Mallee Southern Region||05 Sep 2016||Live|
|Country Health: Mid North Region||02 May 2016||Live|
|Country Health: North Far West||25 Jul 2016||Live|
|Country Health: Riverland Health Area||30 May 2016||Live|
|Country Health: South East Region||07 Mar 2016||Live|
|Country Health: Wakefield Region||04 Apr 2016||Live|
|Defence SA||18 Apr 2016||Live|
|Department for Child Protection (formerly Families SA)||25 Jan 2016||Live|
|Department for Communities and Social Inclusion||25 Jan 2016||Live|
|Department for Correctional Services||30 May 2016||Live|
|Department for Health and Ageing||28 Nov 2016||Live|
|Department for Planning, Transport and Infrastructure||03 Oct 2016||Live|
|Department of Environment, Water and Natural Resources||08 Feb 2016||Live|
|Department of Primary Industries and Regions SA||18 Apr 2016||Live|
|Department of State Development||18 Apr 2016||Live|
|Department of State Development (Arts SA only)||14 Dec 2015||Live|
|Department of Treasury and Finance (including Super SA, SAFA and IGA)||14 Dec 2015||Live|
|Department of the Premier and Cabinet||14 Dec 2015||Live|
|Drug and Alcohol Services||06 Mar 2017||Live|
|Education and Early Childhood Services Registration and Standards Board of SA||25 Jan 2016||Live|
|Electoral Commission of South Australia||11 Jan 2016||Live|
|Environment Protection Authority||08 Feb 2016||Live|
|Flinders Medical Centre||06 Feb 2017||Live|
|Funds SA||11 Jan 2016||Live|
|Green Industries SA||08 Feb 2016||Live|
|Lyell McEwin Health Services||03 Apr 2017||Live|
|Modbury Hospital||03 Apr 2017||Live|
|Motor Accident Commission||18 Apr 2016||Live|
|Noarlunga Hospital||06 Feb 2017||Live|
|Parliament SA||21 Mar 2016||Live|
|Public Trustee||11 Jan 2016||Live|
|Renewal SA||25 Jan 2016||Live|
|Repatriation General Hospital||15 May 2017||Live|
|Royal Adelaide Hospital||14 Nov 2016||Live|
|SA Ambulance Service||29 May 2017||Live|
|SA Dental Service||12 Dec 2016||Live|
|SA Fire and Emergency Services Commission||09 Jan 2017||Live|
|SA Metropolitan Fire Service||09 Jan 2017||Live|
|SA Pathology||23 Jan 2017||Live|
|SACE Board of SA||11 Jul 2016||Live|
|South Australian Tourism Commission||21 Mar 2016||Live|
|St Margaret’s Rehabilitation Hospital||12 Dec 2016||Live|
|State Emergency Services||09 Jan 2017||Live|
|TAFE SA||06 Nov 2017||Live|
|The Queen Elizabeth Hospital||03 Apr 2017||Live|
|Women’s and Children’s Health Network (Child and Youth Health only)||31 Oct 2016||Live|
|Women’s and Children’s Hospital||01 May 2017||Live|