A payment summary shows the income you received and the amount of any tax withheld over the financial year.

It may also show information about allowances, deductions, fringe benefits or other payments relating to your income tax or super. You'll need this information to lodge your tax return.

It's important that you check your personal details in HR21 Self Service are current by 31 May every year.

Your payment summary will be made available within HR21 by 14 July each year.

Under Australian Taxation Office Guidelines, should you elect to do so, you can receive a hard copy payment summary.  To receive a hard copy of your payment summary, please email your payroll team’s enquiry address with subject line ‘Hard Copy Payment Summary’ along with the following details for verification purposes:

  • Employee ID
  • Full name
  • Date of birth
  • Current address.

If you do not have access to HR21, your payment summary will be posted to you. Alternatively you can request access to HR21 by submitting a request via email to your payroll enquiry team address.

Re-issue of Payment Summaries

If you require a copy of your payment summary to be re-issued, please email your payroll team’s enquiry address with subject line ‘Re-issue payment summary’ along with the following details for verification purposes:

  • Employee ID
  • Full name
  • Date of birth
  • Current address.