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Why is Shared Services SA ceasing cheque payments and hard copy remittance advices?

Shared Services SA is committed to providing quality services to our customers.

Ceasing cheque payments is an operational policy change that aligns with the Premier’s Digital by Default declaration and A Modern Public Service initiative. Moving to paperless payments will allow us to provide better services to vendors and suppliers, reducing payment cycle times and allowing faster receipt of payments for those who are currently paid by cheque.

These changes reflect what is happening more broadly across Australia, with more governments and businesses distributing funds via digital payment methods which are faster, more secure and less administrative.

When will cheque payments cease?

Shared Services SA will cease issuing cheques for account payments on 31 March 2017. From 1 April 2017, all payments will be made by Electronic Funds Transfer (EFT).

When will hard copy remittances cease?

Shared Services SA will cease issuing hard copy remittance advices on 31 March 2017. From 1 April 2017, all remittance advices will be issued electronically via email.

Who is affected by these changes?

These changes will affect all existing vendors and suppliers of SA Government agencies whose accounts payable service is provided by Shared Services SA and who currently receive payments by cheque and/or hard copy remittance advices. 

All new suppliers and vendors will be paid by EFT and will need to provide their bank account and email address details for a payment to be made.

These changes will also affect SA Government employees who currently receive employee reimbursements via cheque.

What are the benefits of moving to EFT?

Moving to Electronic Funds Transfer (EFT) payments will have considerable benefits to the South Australian business, government and community, including:

  • Vendors and suppliers will receive their funds between 7 and 10 days earlier. Currently vendors and suppliers receiving cheque payments wait an average of 4-5 days for the cheque to be received via Australia Post, attend a bank to deposit the cheque, and wait a number of days for the cheque to be cleared by the bank before they can use these funds. With EFT, payments will be sent directly into the vendor or supplier’s bank account.
  • There will be a lower cost of service to the people of South Australia, as costs will no longer be incurred to produce, print and distribute cheques, and follow up unpresented cheques.
  • There will be a reduced carbon footprint, due to lower printing costs, lower costs of delivery, and lower costs associated with vendors and suppliers needing to attend a bank to deposit the cheque.
What are the benefits of moving to electronic remittance advices?

Moving to electronic remittance advices will allow vendors and suppliers to instantly receive notification of their payment from the South Australian Government. 

Similar to the move to EFT, it will also allow us to collectively contribute to a reduced carbon footprint and reduced paper usage, which is much better for the environment.

How can I provide my bank account and email address details?

If you are already receiving EFT payments but currently receive hard copy remittance advices, you can update your email address details by emailing and providing your name, Vendor ID and nominated email address. 

If you are currently receiving payment via cheque, you will need to complete the Paperless Payments Authorisation Form and return this to Shared Services SA via:


(08) 8124 9874

Shared Services SA

Attention: Accounts Payable Vendor Maintenance
GPO Box 11027
Adelaide SA 5001

You can request an authorisation form by emailing and quoting your name and Vendor ID. 

What information will I need to provide?

To complete the authorisation form, you will need the following information:

  • vendor details (business name, business address, ABN)
  • vendor code (found in the top right corner of your payment advice)
  • nominated bank account details for EFT payment (financial institution, BSB, business bank account name, business bank account number).
Can I provide more than one email address for electronic remittances?

Unfortunately, due to the nature of the accounts payment system, only one email address can be nominated for the receipt of electronic remittance advices.

Will my information remain private?

Your personal information is collected by Shared Services SA to allow the administration of account payments and is protected by law, including the Privacy Act 1988. This information is required to process your account payment and will not be used for any other purpose or disclosed to any other parties, other than where it is required or authorised by law.

Who can I contact for more information?

For more information or assistance completing the authorisation form, please contact the Paperless Payments Project Team via email at