Tips on how to submit documentation for processing
Introduction
Electronic document submission via email is the preferred method of delivery for submitting pay related documentation to Payroll Services
Paperwork submission tips
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Complete forms legibly and write as clearly as you can
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Check that all fields have been completed and forms have been authorised by the appropriate delegate if required
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Label your paperwork appropriately
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Email paperwork to the appropriate payroll team
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Use the Send pay-related documentation page
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Click on the email address displayed and attach pay-related documentation
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Include a reference number if applicable
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Include your employee ID, contact information and any relevant background information
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Duplicate paperwork interrupts processing - do not send hard-copy duplicate documentation
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Select Email 'Read receipt' (>Email >Options> tick the 'Request a read receipt') to confirm delivery of the email. Payroll Services will auto reply confirming delivery of an email.
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Fax Documentation
Fax pay-related documentation to the appropriate payroll team using the Send pay-related documentation, select the agency to display the agency specific fax number:
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include a cover sheet detailing the total number of sent pages
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your contact information
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full name of the recipient
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check the fax transmission report for confirmation of a successful delivery.