Make a complaint
Introduction
Shared Services SA understands that mistakes happen, and errors occur despite our best efforts. If you are dissatisfied with the service you received from a Service Area, you can lodge a complaint.
Getting started
About complaints
A complaint is an expression of dissatisfaction with the service provided by Shared Services SA and you require a response.
Find out more about our complaint and feedback process. Any information submitted using our complaint form will be used in line with DPC-Privacy Principles (IPPS) Instruction.
How to
Lodge a complaint
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Navigate to the 'Get in touch' section on this page
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Select the Agency you are from
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Select the online complaint web form and complete form fields
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Submit the web form
Privacy and your personal information
We will only use your information to process your request. We will manage your personal information in line with DPC-Privacy Principles (IPPS) Instruction.
We will only use your information to process your request. We will manage your personal information in line with DPC-Privacy Principles (IPPS) Instruction.
Get in touch
Description
Contact us - Channels for providing feedback
e: SSSAcustomerservice@sa.gov.au
w: Web form via feedback button
p: Postal Address: GPO Box 11030, Adelaide, SA 5001
Functional area