Make a complaint

Shared Services SA understands that mistakes happen, and errors occur despite our best efforts, if you are dissatisfied with the service you received from Shared Services SA, you can lodge a complaint with us.

Getting started

What is a complaint

A complaint is an expression of dissatisfaction with the services provided by Shared Services SA that you feel requires a response. 

Find out more about our complaint and feedback process.  Any information submitted using our complaint or feedback form will be used in line with the website's privacy statement.

How to

Make a complaint using the online form

Privacy and your personal information
We will only use your information to process your request.  We will manage your personal information in line with the Information Privacy Act.


Use the 'Get in touch' section below for more contact options.

Get in touch