Make a complaint


Shared Services SA understands that mistakes happen, and errors occur despite our best efforts.  If you are dissatisfied with the service you received from a Service Area, you can lodge a complaint.

Getting started

About complaints

A complaint is an expression of dissatisfaction with the service provided by Shared Services SA and you require a response. 

Find out more about our complaint and feedback process.  Any information submitted using our complaint form will be used in line with DPC-Privacy Principles (IPPS) Instruction.

How to

Lodge a complaint

  1. Click this complaint web form 

  2. Complete form fields and select the submit button

Privacy and your personal information
We will  only use your information to process your request.  We will manage your personal information in line with DPC-Privacy Principles (IPPS) Instruction.