Make a complaint
Shared Services SA understands that mistakes happen, and errors occur despite our best efforts. If you are dissatisfied with the service you received from a Service Area, you can lodge a complaint.
A complaint is an expression of dissatisfaction with the service provided by Shared Services SA and you require a response.
Lodge a complaint
Navigate to the 'Get in touch' section on this page
Select the Agency you are from
Select the online complaint web form and complete form fields
Submit the web form
We will only use your information to process your request. We will manage your personal information in line with DPC-Privacy Principles (IPPS) Instruction.