User Access to HR21
Starting a new job - Your agency will notify Shared Services SA that a new employee has started work.
Once you have commenced working, your pay details, contact details are accessed on this site, Home page | Quick access | Payroll - Access your Payroll System.
Your payroll system (HR21) can be accessed from the links provided.
The HR21 payroll system has the following self-service functionality:
access your personal details from any Internet-enabled device in Australia
gain more control over updating your personal payroll information
update personal and banking details
set up voluntary deductions
view and generate payment summaries prior to 2020/21 financial year.
When you start a new job, access to HR21 is initiated as part of your new starter process.
If you are experiencing difficulty with access or setting up your initial password, follow the instructions below:
- Use the 'Get in touch' section on this page
- Use the drop-down to select your agency
- The contact details will display
Our Payroll Services - Customer Support teams provide advice and support.