Services

Links and support materials to assist employees to access HR21 self-service

Apply for a purchase card and access to the reconciliation system

Apply for Paid Parental Leave (CPPL) 

Use this page to find out about eligibility and how to apply for retention leave

Approve transactions such as employee expense reimbursements, meal allowances and grant payments 

View, add, modify your bank and deduction details 

Managers and Administration staff can use the Bonafide and Leave Return Certificate guide to access and approve the Bonafide and Leave Return Certificate reports

Find and view accrued leave balances and estimate future entitlements

Submit Claims forms on a fortnightly basis (Autopay-type / part-time employees), and FLEXI/TOIL for payment

Make a CommBiz Support enquiry

We are here to help - use the 'Get in touch' area to view Payroll, General Enquiries contact information

Submit a leave application form for COVID-19 Payment in Lieu of Leave Application form

Agencies are required undertake the required validation checks prior to submitting forms to Accounts Payable

We’re always looking for ways to make it easier for customers to do business with us. If you’d like more information, or have questions or feedback about any of these meetings or our engagement approach, please email CustomerService@sharedservices.sa.gov.au.

If you would like to be part of these forums, contact your Agency.

Follow the process above and your reimbursement will be in your nominated bank account in the quickest possible time

Find relevant links related to disputed invoices 

View and generate payslips

The introduction of Single Touch Payroll reporting means you are able to see your year-to-date income, the tax that has been withheld from your pay

Auto pay, Rosters and Manual timesheets are vital to processing payroll.

Information and resources you need to set-up your access Basware Current Generation (CG)

Information and resources you need to set-up your access to New Generation Basware (NG)

Access to the ANZ Expense Manager and ExpenseMe applications allows purchase card holders to manage their accounts and reconcile transactions

Your feedback is important to us, tell us what you think using the Feedback button

We value your feedback and enquiries.

Make a Masterpiece support request

Use the forms to modify or cancel a purchase card

Recovery of overpayments

View the pay calendar and cut-off time frames for your agency

Register and reset HR21 access

In order to receive invoice payments you will need to be set up as a vendor within our system

HR21 online registration and two-factor authentication (2FA) ensures we provide secure access to users

Find out about employee access to HR21 self-service 

Reporting a card lost or stolen is as easy as contacting ANZ on 1800 033 844

Apply to access HR reports (WebFocus) in HR21

Request access to CHRIS21

We've all forgotten our passwords, our Systems Support team is here to assist

Payroll Services strives to pay in accordance correctly completed timesheets, claim and leave forms as authorised by Managers/delegates - saving time and minimising delays 

Your receipts will appear in ANZ Expense Manager System (EMS) by following the details on this page

It is important that emailed invoices meet standard formatting requirements

The submission of your completed change request form enables our teams to manage the potential impact of change on our people, processes, systems, other customers and costs

A completed request for change systems requires authorisation to ensure adequate change controls and to minimise the risk of change occurring outside of Agency and Shared Services SA objectives and priorities

Agency HR support the CPPL application and submission process

We value your feedback and enquiries.

Request user access to Basware CG (Current Generation)

Request access to Basware NG (New Generation)

Support materials and quick reference guides to get you on your way to verify and approve ANZ EMS transactions

View your agency's approved invoice - payment run schedule and request an urgent payment

Learn about VSP offers and processes