Services

Links and support materials to assist employees to access HR21 self-service

Apply for a purchase card and access to the reconciliation system

Apply for Paid Parental Leave (CPPL) 

Use this page to find out about eligibility for Retention Leave and how to apply

Approve transactions such as employee expense reimbursements, meal allowances and grant payments 

View, add, modify your bank and deduction details 

Request access to Basware

Managers and Administration staff can use the Bonafide and Leave Return Certificate guide to access and approve the Bonafide and Leave Return Certificate reports

Find and view accrued leave balances and estimate future entitlements

Submit Payroll Claims form on a fortnightly basis (Autopay-type / part-time employees, FLEXI/TOIL) for payment

Make a CommBiz Support enquiry

We are here to help - use the 'Get in touch' area to view Payroll, General Enquiries contact information

Agencies are required undertake the required validation checks prior to submitting forms to Accounts Payable

We’re always looking for ways to make it easier for customers to do business with us. If you’d like more information, or have questions or feedback about any of these meetings or our engagement approach, please email CustomerService@sharedservices.sa.gov.au.

If you would like to be part of these forums, contact your Agency.

Find relevant links related to disputed invoices 

Follow the process above and your reimbursement will be in your nominated bank account in the quickest possible time

See how you can meet standard formatting requirements to streamline invoice payments

Income Statements can be accessed at any time throughout the year through ATO Online services, via myGov.

Auto pay, Rosters and Manual timesheets are vital to processing payroll.

Information and resources to set-up your access to Basware

Access to the ANZ Expense Manager and ExpenseMe applications allows purchase card holders to manage their accounts and reconcile transactions

Your feedback is important to us, tell us what you think using the Feedback button

Help us improve by reporting a problem with a service 

Details on how to make a request for a Manual Payment.

Make a Masterpiece support request

Use the forms to modify or cancel a purchase card

Generate and view payslips

View the pay calendar and cut-off time frames for your agency

HR21 online registration and Multi-Factor authentication (MFA) ensures we provide secure access to users

In order to receive invoice payments, you will need to be set up as a vendor within our system

Register or reset HR21 user access

Reporting a card lost or stolen is as easy as contacting ANZ on 1800 033 844

Apply to access HR reports (WebFocus) in HR21

Request access to CHRIS21

We've all forgotten our passwords, our Systems Support team is here to assist

Overpayment process, recovery, contact details

Payroll Services strives to pay in accordance correctly completed timesheets, claim and leave forms as authorised by Managers/delegates - saving time and minimising delays 

Your receipts will appear in ANZ Expense Manager System (EMS) by following the details on this page

The submission of a change request form assists our teams to manage the potential impact of change on our people, processes, systems, other customers and costs

A completed request for change systems requires authorisation to ensure adequate change controls and to minimise the risk of change occurring outside of Agency and Shared Services SA objectives and priorities

Agency HR support the CPPL application and submission process

We value your feedback

User Access to HR21 self-service 

Support materials and quick reference guides to get you on your way to verify and approve ANZ EMS transactions

View your agency's approved invoice - payment run schedule and request an urgent payment

Learn about VSP offers and processes