Financial Systems

The Financial Systems Service Team manage configuration changes and technical support to the Financial and Banking applications managed by Shared Services SA  

The Financial Systems Support and Reporting service includes:

  • managing SA Government contracts and relationships with application vendors

  • change management of Basware, Masterpiece and data warehouse applications

  • management of systems upgrades

  • maintenance and administration of systems 

  • production, distribution and administration of standard reports

  • maintenance of agency chart of accounts

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FAST Helpdesk

Masterpiece (SYS1)

Infor FMS Masterpiece is the core financial and accounting application used by SA Government agencies.

Core components used are:

  • General Ledger
  • Accounts Payable
  • Accounts Receivable
  • Purchase Order
  • Fixed Assets
  • Inventory Control
  • Job cost
  • Common Services
  • Master Security

p:   (08) 8462 1333, Press 5, then Press 3

e:   FASTHelpdesk02@sharedservices.sa.gov.au

f: (08) 8124 9800

Masterpiece (SYSH)

p:   Financial Systems - (08) 8462 1333, Press 5, then Press 3

e:   FinancialSystems12@sharedservices.sa.gov.au

p:  Technical Support - (08) 8462 1333, Press 5, then Press 3

e:   MasterpieceSupport12@sharedservices.sa.gov.au

f:   (08) 8124 9892

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Banking Support System

p:   (08) 8462 1333, Press 5, then Press 3

e:   BusinessSupportFinancialSystems@sharedservices.sa.gov.au

CommBiz

p:   (08) 8462 1333, Press 5, then Press 3

e:   CentralBankingAdministration@sharedservices.sa.gov.au

f:   (08) 8124 9892

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