Service Desk Support

The Service Desk provides services supporting users to access and use the applications managed by Shared Services SA

The Service Desk will track, prioritise and solve user support requests and process user access requests related to:

  • CHRIS21 and HR21

  • Basware Current Generation (CG) and Basware New Generation (NG)

  • Purchase Card Expense Management System (EMS) and ANZ Transactive

  • Masterpiece (SYSH, SYS1) 

  • Tenders and Contracts

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Basware

SA Health Invoice Processing

p:    (08) 8462 1333, Press 5, then Press 1

e:    HealthBaswareSupport@sharedservices.sa.gov.au

e-Procurement

p:    (08) 8462 1333, Press 5, then Press 1

e:    e-ProcurementSystemsSupport@sharedservices.sa.gov.au

f:     (08) 8124 9600

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HRMS / CHRIS Kiosk

p:   (08) 8462 1333, Press 5, then Press 2

e:   HRMSServiceManagement@sharedservices.sa.gov.au

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FAST Helpdesk

Masterpiece (SYS1)

p:   (08) 8462 1333, Press 5, then Press 3

e:    FASTHelpdesk02@sharedservices.sa.gov.au

f:    (08) 8124 9800

Masterpiece (SYSH)

p:   Financial Systems - (08) 8462 1333, Press 5, then Press 3

e:   FinancialSystems12@sharedservices.sa.gov.au

p:  Technical Support - (08) 8462 1333, Press 5, then Press 3

e:  MasterpieceSupport12@sharedservices.sa.gov.au

f:   (08) 8124 9892

Banking Support System

p:   (08) 8462 1333, Press 5, then Press 3

e:    BusinessSupportFinancialSystems@sharedservices.sa.gov.au

CommBiz

p:    (08) 8462 1333, Press 5, then Press 3

e:    CentralBankingAdministration@sharedservices.sa.gov.au

f:    (08) 8124 9892

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SA Tenders and Contracts

p:   (08) 8462 1401

e:    SATendersandcontracts@sharedservices.sa.gov.au

 

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