Introduction

Starting a new job - Your agency will notify Shared Services SA that a new employee has started work.

Getting started

Your payroll system (HR21) can be accessed from the links provided above.

The HR21 payroll system has the following self-service functionality:

  • access your personal details from any Internet-enabled device in Australia
  • gain more control over updating your personal payroll information
  • receive payslips
  • update personal and banking details
  • set up voluntary deductions
  • view and generate payment summaries prior to 2020/21 financial year.

For a full list of functions with instructions, view HR21 QRG.

How to

When you start a new job, access to HR21 is initiated as part of your new starter process.

If you are experiencing difficulty with access or setting up your initial password, follow the instructions below:

  1. Use the 'Contact' section on top of this page
  2. Select your agency
  3. The contact details will display

Our Payroll Services - Customer Support teams provide advice and support.